Shipping Policy

Shipping within the USA

At Cup And Comb, we're excited to offer our premium matcha to customers across the 50 United States. We understand this does limit many of you but rest assured we are diligently working on expanding to other countries! 

Free Shipping on All Orders

We believe that the joy of enjoying our matcha should start from the moment you place your order. That's why we offer free shipping on all orders, with no minimum purchase required. It's our way of saying thank you for choosing Cup And Comb.

Processing Your Order

  • Preparation Time: We typically process orders within 1-3 business days. Our team works diligently to ensure your order is packed with care and ready for its journey to you.
  • Shipping Time: Once your order is on its way, you can expect it to arrive within 5-7 business days. We partner with reliable carriers to ensure your matcha arrives as quickly and safely as possible.

Tracking Your Order

Once your order is dispatched, we’ll send you a shipping confirmation email with a tracking number. This way, you can keep an eye on your matcha's journey and know exactly when it will arrive at your doorstep.

Need Help?

If you have any questions about your order, shipping, or need assistance with anything else, please don't hesitate to contact us at Our dedicated customer service team is always here to help.

Thank you for choosing Cup And Comb. We can't wait for you to enjoy our matcha!

Please note: Our shipping policy is subject to change. For the most current information, please refer to our website.